Tap the Profile button in bottom navigation
To view what your other people can can see, tap ‘View Public Profile’
Tap ‘NPI Number’ to view the NPI number you have attached to your account. This info cannot be changed.
Step 1: Tap "Personal Info"
Step 2: Tap the information you wish to change. (Note: you cannot change any information in grey.)
Step 3: After entering the new information, tap "Update" to save.
Step 1: Tap "Practice Info"
Step 2: Tap the information you wish to change.(Note: you cannot change any information in grey.)
Step 3: After entering or selecting the new information, tap "Update" to save.
A secure email is an email where reports can be securely sent to. See Provider Reports for more details.
Step 1: Tap "Secure Emails"
Step 2: Tap the box to type in a new or edit an email.
Step 3: Tap "Update" to save and return to the Profile page.
Step 1: Tap "Pricing"
Step 2: If you want different rates dependent upon a new or established patient, tap "By Type." If you want your rate based on the time slot, tap "Same interval for All Appointment".
Step 3: Enter the amount you want to set your pricing to.
If you selected “Same interval for all appointment”, select the interval of time you would like to charge by (15min or 30 min).
Step 4: If you allow patients to pay with insurance, tap "Yes" next to "Insurance Pay". Otherwise tap "No".
Step 5: Tap "Update" to save and return to the Profile page.
Tap ‘My Availability’
Step 1: To enter a date, tap the box and use the pop-up to scroll to the specific date.
Step 2: Tap ‘Add’ when finished with both dates.
Step 1: Tap the weekday.
Step 2: If the time zone is incorrect, tap it to change it.
Step 3: Tap ‘+Add Time Slot’.
Step 4: You will be prompted to add the start time and end time of the time slot. Please note, you can only add one continuous time-slot per day.
Step 5: Tap ‘Add’ to save the time slot.
Step 6: Repeat this process for all days in your schedule. If your time slots are the same for multiple days, tap the day then tap “Copy From” instead of “Add Time Slot” and select the day with the same time.
Tap "Cancelation Policy”.
If you do not want a Cancelation Policy, tap "No" and tap "Continue" to save. If you want a Cancelation Policy, tap "Yes".
"Hours Before" refers to the minimum amount of hours a patient should let you know before they are charged the cancelation fee. Tap to select one of the time options.
"Late Cancellation Fee" refers to the fee itself being charged to the patient. Tap to enter a fee amount.
To preview the message that patients will see if they cancel an appointment, tap ‘Policy Preview’.
Tap "Continue" to save the Cancelation Policy.
Tap "Customize Waiting Room”
Step 1: Tap "Change" to upload a Waiting Room logo. This will an image that the Patient sees while waiting.
Step 2: Under Pre-Visit Instructions, tap the box to start typing instructions for the Patient to see.
Step 3: To see everything that the patient will see, tap “Waiting Room Preview.”
Step 4: Tap the back arrow on the upper left corner to return to the previous screen. If everything looked good, tap "Update" to save and return to the profile screen.